FAQs

About Showmax

Showmax is a subscription based online streaming service. What sets Showmax apart is its unique combination of hit content, first and exclusive international series, the best kids' shows, and on Showmax Pro you also get live sport from SuperSport.

my.t will provide you with the best deal for Showmax Pro. Visit myt.mu/showmax to check our exciting offers.

Showmax Pro offers the best of sports and entertainment. 

Showmax Pro includes live sports from SuperSport that feature competitions like the UEFA Champions League, Europa League, English Premier League, FA Cup, Serie A and La Liga, plus a wide range of live sport, including pro boxing, international marathons and athletics. 

It also offers a wide variety of international blockbusters, award-winning TV shows, movies, documentaries, Showmax Originals, kids shows and more.

  • Football: English Premier League, La Liga, Serie A, FA Cup, UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Premier Soccer League and more
  • Athletics: Diamond League, World Challenge League and more
  • Running: Berlin, Boston, London, NYC, Soweto Marathons and more
  • Boxing: Selected IBF, WBA, WBO, WBC and African Boxing events
  • Other: Swimming, Extreme Sports, eSports, Basketball, Triathlon, Horse Racing, EFC, Netball,  Hockey and much more

Smart Box Pro

The new Smart Box Pro is specially designed to support apps like Showmax so that you can enjoy a better experience.

There will be no change in the my.t TV channel numbers on the new Smart Box Pro.

Just press the power button and hold for a few seconds.  It will restart.

Tips for our energy conscious customer, when in shutdown mode, the power consumption is negligible.

Register for Showmax Pro

We’ve made things very simple for you. You can subscribe from the comfort of your home. Save time and go online to subscribe to our new my.t Home Internet & TV offers bundled with Showmax Pro. Click here and follow the simple steps.

If you need more guidance, call us on 8902 or visit your nearest Telecom Shop. Do bring your National Identity Card with you.

Showmax Pro is available only on our new Smart Box Pro.

If you have the my.t Smart Box, you will have to swap your decoder for the Smart Box Pro. Save time and go online to opt for our technical team to proceed with the swapping at your place.

Click here and follow the simple steps.

If you need more guidance, call us on 8902 or visit your nearest Telecom Shop to swap your decoder.

 Showmax Pro is available only on our new Smart Box Pro.

If you have an old TV decoder, you will have to swap your decoder for the Smart Box Pro. Save time and go online to opt for our technical team to proceed with the swapping at your place.

Click here to select your showmax pro offer and follow the simple steps.

If you need more guidance,  call us on 8902 or visit your nearest Telecom Shop to swap your decoder.

You must bring along:

  • Your old decoder
  • The remote control
  • The power cable.

If you are an existing Sports Pack subscriber, make sure you swap your my.t Smart Box for the new Smart Box Pro and subscribe to our Showmax Pro bundle offers while keeping your Sports Pack.

Nothing will change. You will keep all your TV packs as they currently are. All your TV services will remain the same. However, if you have the old TV decoder , you will have to rebuild your my.t Home Internet & TV offer in order to enjoy Showmax Pro.

Click here and follow the simple steps.

Activate your Showmax Pro

You will receive an SMS and an email from Mauritius Telecom with a link to activate your Showmax Pro account. 

Follow the quick registration steps:

Note: Keep your login email address and password safe.

It’s very simple. Just follow the steps in the How-to video.

To enjoy a better experience, you need to use the new HDMI cable provided with the Smart Box Pro.

You are responsible for maintaining the confidentiality of your username and password. We strongly advise you not to share your username and password with any third party.

Click here to reset your password and continue to enjoy your Showmax Pro.

Viewing

You can register Showmax Pro on up to 5 different devices.

In addition to your Smart Box Pro, you can stream Showmax Pro on your Smart TV, Smartphone, Tablet, Laptop and Gaming Console.

You can only stream Showmax Pro live on 2 devices at the same time.

Yes, it will be available on both. Remember you can stream Showmax on two devices at the same time.

Showmax Pro is like any other app (e.g. YouTube) which uses up your volume allowance when content is played.

The sport events on Showmax are shown live using the latest online streaming technology. This technology takes some processing time before the transfer appears on your screen. Therefore, there may be a few seconds delay in the video stream.

Contractual Period & Billing

A minimum subscription period of 12 months is applicable for all my.t Home Internet & TV offers bundled with Showmax Pro.

In case of cancellation before 12 months, a penalty fee will be charged. Here’s how the penalty fee is calculated:  (number of months left to complete the 12 months) X (rental amount).

If you have opted for Showmax Pro bundled with my.t Home Internet & TV offers, you will find the details on your my.t bill.

Miscellaneous

We’ve made things very simple for you. You can now subscribe from the comfort of your home. Save time and go online to subscribe to our new my.t Home Internet & TV offers bundled with Showmax Pro. Click here and follow the simple steps.

If you need more guidance, call us on 8902 or visit your nearest Telecom Shop. Do bring your National Identity Card with you.

Don’t rush, please wait for my.t exciting offers coming soon.